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Product Module: Client Management

Centralized Client Relationship Management (CRM) for Studios

Strong client relationships drive salon growth. SpavioAI CRM records visit histories, purchased retail products, and treatment notes automatically.

https://spavioai.de/app/client-management
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Studio Client CRM Profile

Automated Profile & Visit Tracking

VIP Client

Laura Schmidt

laura.schmidt@email.de • +49 176 98213

14 Visits

Total Spend: €1,480

Last Visit:

HydraFacial Deluxe (3 weeks ago)

Preferences & Notes:

Sensitive Skin • Green Tea

Auto-Created via WhatsApp BookingGDPR Standard

Client Management Feature Breakdown

Engineered with modern SaaS standards to save time and boost customer retention.

Automated Profile Creation

New clients are automatically created in the CRM upon their first WhatsApp booking.

Treatment & Revenue History

Complete visibility into past treatments, formulas, retail purchases, and revenues.

Allergies & Preferences Notes

Records skin sensitivities, tea preferences, and custom service notes.

VIP Tier & Tagging Engine

Automatically categorizes high-value clients based on spend and visit frequency.

Why Studios Choose Client Management

Tangible ROI for studio managers and reception teams.

Personalized Client Care

Greet returning clients with full knowledge of their unique preferences.

Higher Client Retention

Trigger automated follow-ups for clients due for their next visit.

Full GDPR Compliance

Encrypted data storage adhering strictly to European privacy mandates.

Frequently Asked Questions

Can existing client databases be imported?

Yes, we support CSV and Excel imports for seamless database migration.

How are returning clients identified when booking via WhatsApp?

The AI recognizes returning clients instantly by their phone number and accesses their history.

Can staff members add private treatment notes after a visit?

Yes, stylists and therapists can record private notes after every appointment.

Is it possible to filter clients by spend or last visit date?

Yes, the CRM includes powerful filter views based on spend tiers, visit recency, and services.

Are client records backed up securely?

Yes, data is encrypted and backed up daily in ISO-certified European data centers.

Experience SpavioAI Today

Get started with SpavioAI's automated studio platform and see how much time and revenue you save.

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